logo_CEPEJ_2013

Strasbourg, 2 June 2015

CEPEJ(2015)5

EUROPEAN COMMISSION FOR THE EFFICIENCY OF JUSTICE

(CEPEJ)

SCHEME FOR EVALUATING JUDICIAL SYSTEMS

IT questions

2014-2016 CYCLE


Sources (designation of the service(s) having possibly assisted the national correspondent for filling questions 62 to 65)

62. Technologies used for direct assistance to judges / prosecutors / court clerks

Infrastructures, equipment and office softwares

62.1 Basic facilities (micro-computers, internet connection and e-mail)

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Equipment policy coordinated at national level     Yes No

Average speed to the internet in jurisdictions (*) (use the scale described in the explanatory note to answer this question)

  Very high speed High speed  Medium speed Low speed NA

62.2 Advanced use of office automation tools (*) (shared folders on servers, shared planning, etc.)

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Use policy coordinated at national level  Yes No

62.3 Is there staff specifically dedicated to computer maintenance in the jurisdictions? 

Yes

If yes, is this service:

                Outsourced

Internal to the jurisdictions (specialised non-judge staff)

Both of them

No

Comments (current developments, fields concerned, clarifications regarding the status or structuration of the maintenance services)

Centralised databases for decision support

62.4 Is there a centralised national case law database?

Yes No

If yes, please specify the following information :

Equipment rate(*)

Link with ECHR case law(*)

Denomination(s)(*) of the database(s)

Unique centralised database for all matters (*)

100% 50-99% 10-49% 1-9%) NA

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned :

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Other (please, specify in comment to question 62)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

62.5 Centralised legislative database

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Link to databases of case law Yes No NA

Denomination(*) of the database

62.6 Is there a computerised national record centralising all criminal convictions?

Yes

Linkage with other European records of the same nature   Yes No

Content directly available by computerised means for judges and/or prosecutors Yes No

Content directly available for purposes other than criminals (civil and administrative matters) Yes No

Authority delivering  the access 

No

Writing assistance tools

62.7 Are there writing assistance tools for which the content is coordinated at national level? (*) (models or templates, paragraphs already written, etc.)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Denomination(s)(*) of the tool(s)

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Other (please, specify in comment to question 62)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

62.8 Voice dictation tools

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Other tools

62.9 Access to an intranet in the jurisdiction (broadcasting of national or local news)

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

62.10 Possibility of online training (e-learning) for judges, prosecutors and/or court clerks

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Comments - questions 62.1 to 62.10

 


63. Technologies used for court management and administration

Use of information technologies for improving the efficiency of the judicial system functioning

63.1 Is there a case management system(*) ? (software or group of softwares used for the recording of judicial proceedings and their management)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Centralised or interoperable database(*)

Early warning signals (for active case management)(*)

Denomination(s)(*) of the system(s)

Database for all matters(*)

100% 50-99% 10-49% 1-9%  NA

Yes No

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other (please, specify in comment to question 63)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

63.2 Computerised registries managed by courts

Equipment rate(*)

Data consolidated at national level

Service  available online(*)

Denomination(s)(*) of the tool(s)

Land registry

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Business registry

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other (please, specify in comment to question 63)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

63.3 Are there statistics tools to measure courts activity? (tool, directly linked or not to the case management system of Q63.1, allowing to quantify among others the number of incoming, resolved and pending cases by type of case – e.g.: infocentres, data warehouse, etc.)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Data consolidated at national level

Denomination(s)(*) of the system(s)

Unique statistical tool for all matters(*)

100% 50-99% 10-49% 1-9% NA

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Other (please, specify in comment to question 63)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

63.4 Do business intelligence tools(*) based on the statistical tools are developed?

Yes No

63.5 What are the terms and conditions for using statistical activity data of courts to allocate them human and financial resources?(*) (e.g.: use of the number of incoming cases to calculate the number of judges for one jurisdiction, etc.)

Budgetary and financial monitoring

63.6 Budgetary and financial management system of courts

Equipment rate(*)

Data consolidated at national level

System communicating with other ministries (*) (financial among others)

Denomination(s)(*) of the tool(s)

Budgetary and financial management of courts(*)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Justice expenses management (*)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other (please specify in comment to question 63)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other tools of courts management

63.7 Measurement tools to assess the workload of judges, prosecutors and/or court clerks (tool quantifying the activity of judges, prosecutors and/or court clerks – for example the number of cases resolved)

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Data used for a monitoring at national level local level

63.8 Videoconferencing between courts (this does concern the use of audio-visual devices used for administration and court management – e.g.: coordination meetings between remote entities, training, etc.).

Equipment rate(*) 100% 50-99% 10-49% 1-9% 0% (NAP) NA

Comments - questions 63.1 to 63.8


64. Technologies used for communication between courts, professionals and/or court users

Use of information technologies to improve the quality of the service provided to the court users (technologies directly accessible by the procedure users without having recourse to a professional)

64.1 General-interest information websites (website designed for users, which presents courts missions, the organisation, judicial map, etc.)

Websites at national and/or local level(s)

  Website gathering national information

Specific website for each jurisdiction

Please specify the percentage of courts providing this service 100% 50-99% 10-49% 0-9% NA

No website (NAP)

64.2 Is there a possibility to submit a case to courts by electronic means(*)?(possibility to introduce a case by electronic means, for example an e-mail or a form on a website)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Submission of cases in paper form remains mandatory

Specific legislative framework authorising the submission of a case(*)

Denomination(s)(*) of the software(s) dealing with online submission of cases

Single electronic access point for all matters(*)

100% 50-99% 10-49% 1-9% NA

Yes No

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other (please, specify in comment to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

64.3 Is it possible to request for granting legal aid by electronic means(*)?

Yes No

If yes, please specify the following information:

Equipment rate(*) 100% 50-99% 10-49% 1-9% NA

Formalisation of the request in paper form remains mandatory Yes No

Specific legislative framework(*) regarding requests for granting legal aid by electronic means Yes No

Denomination(*) of the software dealing with online requests 

64.4 Is it possible to transmit summons to a judicial meeting or a hearing by electronic means? (a judicial meeting relates to stages prior to a court hearing, with a view to mediation or conciliation)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Summon in paper form remains mandatory

Consent of the user to be notified by electronic means(*)

Terms and conditions (if other please specify in comments)

Specific legislative framework(*)

Summon possible for all matters(*)

100% 50-99% 10-49% 1-9% NA

Yes No

Yes No

SMS

E-mail

Specific computer application(*)

Other

Yes Non

If no, please fill in the questionnaire for the matters(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

SMS

E-mail

Specific computer application(*)

Other

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

SMS

E-mail

Specific computer application(*)

Other

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

SMS

E-mail

Specific computer application(*)

Other

Yes No

Other (please, specify in comment to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

SMS

E-mail

Specific computer application(*)

Other

Yes No

64.5 Is it possible to monitor the stages of an online judicial proceeding? (Consultation on a website of the progress of a judicial proceeding by the court from the submission of a case to its deliberation)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Monitoring linked to the case management system (Q63.1)

Monitoring including the publication of an online decision (*)

Denomination(*) of the software used for the online monitoring

Possibility for all matters(*)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Other (please, specify in comment to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Yes No

Yes No

Use of information technologies for improving the relationship quality between courts and professionals

64.6 Are there possibilities of electronic communication between courts and lawyers? (sending of computer data contained in a judicial proceeding with or without scanned documents, mainly to develop dematerialised communication)

Yes No

If yes, please specify the following informations:

Equipment rate(*)

Trial phases concerned(*)

Terms and conditions(*) (if there are different according to the trial phases or if other, please specify in comments)

Specific legal framework(*)

Communication possible for all matters(*)

100% 50-99% 10-49% 1-9%  NA

Submission of a case to a court

Phases preparatories to a hearing

Schedule of hearings and/or appeals management

Transmission of courts decisions

E-mail

Specific computer application(*)

Other

Yes No

If no, please fill in the questionnaire for the matters(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Submission of a case to a court

Phases preparatories to a hearing

Schedule of hearings and/or appeals management

Transmission of courts decisions

E-mail

Specific computer application(*)

Other

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Submission of a case to a court

Phases preparatories to a hearing

Schedule of hearings and/or appeals management

Transmission of courts decisions

E-mail

Specific computer application(*)

Other

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Submission of a case to a court

Phases preparatories to a hearing

Schedule of hearings and/or appeals management

Transmission of courts decisions

E-mail

Specific computer application(*)

Other

Yes No

Other (please, specify in comments to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Submission of a case to a court

Phases preparatories to a hearing

Schedule of hearings and/or appeals management

Transmission of courts decisions

E-mail

Specific computer application(*)

Other

Yes No

If “other”, please specify any useful comment regarding this section.

64.7 Terms and conditions of electronic communication used by professionals other than lawyers (sending of computer data contained in a judicial proceeding with or without scanned documents, mainly to develop dematerialised communication)

Equipment rate(*)

Deeds concerned(*)

Terms and conditions(*) (if there are different according to the deeds or if other, please specify in comments)

Specific legal framework(*)

Enforcement agents (as defined in Q169 et seq.)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Communications between enforcement agents and users:

Summon to a court

Notification of decisions

Debt collection

Other

E-mail

Specific computer application(*)

Other

Yes No

Notaries (as defined in Q192 et seq.)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Communications between notaries and users:

In civil proceeding

In matter of legal advice

To authenticate deeds/certificates

Other

E-mail

Specific computer application(*)

Other

Yes No

Experts (as defined in Q202 et seq.)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Communications between experts and courts:

To exchange evidences/bill of costs, etc.

For the monitoring of expertises and timeframes reminder

Other

E-mail

Specific computer application(*)

Other

Yes No

Judicial police services

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Communications between the police services and the prosecuting authorities:

To transmit instructions from the public prosecution to the investigators

To communicate to the public prosecution, proceedings data for which the investigation is over

Other

E-mail

Specific computer application(*)

Other

Yes No

If “other”, please specify any useful comment regarding this section.


64.8 Is there a device for electronic signatures of documents between courts, users and/or professionals? (device ensuring the integrity of an electronic document based on an infrastructure of digital keys management)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Deeds concerned (if other, please specify in comments)

Signature remaining mandatory on a paper original

Specific legal framework(*)

Signature possible for all matters(*)

100% 50-99% 10-49% 1-9%  NA

Conclusions exchanged between lawyers aimed at a court(*)

Judicial administration deeds (summons issued by the court for example)

Decisions of other jurisdictions

Other

Yes No

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Conclusions exchanged between lawyers aimed at a court(*)

Judicial administration deeds (summons issued by the court for example)

Decisions of other jurisdictions

Other

Yes No

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Conclusions exchanged between lawyers aimed at a court(*)

Judicial administration deeds (summons issued by the court for example)

Decisions of other jurisdictions

Other

Yes No

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Conclusions exchanged between lawyers aimed at a court(*)

Judicial administration deeds (summons issued by the court for example)

Decisions of other jurisdictions

Other

Yes No

Yes No

Other (please specify in comment to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Conclusions exchanged between lawyers aimed at a court(*)

Judicial administration deeds (summons issued by the court for example)

Decisions of other jurisdictions

Other

Yes No

Yes No

If “other”, please specify any useful comment regarding this section.

64.9 Are there online processing devices of specialised litigation? (low value litigation, undisputed claims, preparatory phases to the resolution of family conflicts, etc. – please, specify in “comments” section)

Yes No

If yes, please specify the following information:

Equipment rate(*)

Type of litigation concerned

Denomination(s) of the tool(s)

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Other (please, specify in comments to question 62)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Use of information technologies between courts, professionals and users in the framework of judicial proceedings

64.10 Videoconferencing between courts, professionals and/or users (this does concern the use of audio-visual devices in the framework of judicial proceedings such as the hearing of parties, etc.)

Yes No

If yes, please specify the following information and describe in comments of this section the cases of actual use of videoconferencing and the expected benefits (for example, the use of this device to reduce the number of detainees’ transfers to the court):

Equipment rate(*)

Proceeding phase(*)

Specific legislative framework(*)

Videoconferencing in all matters(*)

100% 50-99% 10-49% 1-9% NA

Prior to the submission of a case to the court or to the hearing

During the hearing

After the hearing

Yes No

If no, please fill in the questionnaire for the matters(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Prior to the submission of a case to the court or to the hearing

During the hearing

After the hearing

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Prior to the submission of a case to the court or to the hearing

During the hearing

After the hearing

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Prior to the submission of a case to the court or to the hearing

During the hearing

After the hearing

Yes No

Other (please specify in comments to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

Prior to the submission of a case to the court or to the hearing

During the hearing

After the hearing

Yes No

64.11 Recording of hearings or debates (sound or audio-visual recording during the investigation and/or trial phase(s))

Yes No

If yes, please specify the following information:

Equipment rate(*)

Type of recording

Specific legislative framework(*)

Recording in all matters

100% 50-99% 10-49% 1-9% NA

 Sound   Video

Yes No

If no, please fill in the questionnaire for the matter(s)(*) concerned:

Civil and/or commercial

100% 50-99% 10-49% 1-9% 0% (NAP) NA

 Sound   Video

Yes No

Criminal

100% 50-99% 10-49% 1-9% 0% (NAP) NA

 Sound   Video

Yes No

Administrative

100% 50-99% 10-49% 1-9% 0% (NAP) NA

 Sound   Video

Yes No

Other (please specify in comments to question 64)

100% 50-99% 10-49% 1-9% 0% (NAP) NA

 Sound   Video

Yes No

64.12 In criminal matters, do video surveillance recordings can be shown and used as pieces of evidence during the hearing?

Technical possibility to broadcast video recordings at a hearing Yes  No NA

Legal framework to use video recording as pieces of evidence Yes No NA

64.13 Other devices of electronic communication between courts, professionals and/or users

Comments - questions 64.1 to 64.13


65. Other aspects related to information technologies

Organisation of the information system governance used by courts

65.1 Is a single structure in charge of the strategic governance(*) of the judicial system modernisation (using among others IT)

Yes

If yes, does it consist of:

                 administrative, technical and scientific staff only

 mixed teams composed of judicial staff (judges/prosecutors/court clerks) and administrative/technical/scientific staff

 Other (please specify in comment)

No

Comments (please specify, in case of a negative answer, if there are other modernisation approaches that have been implemented)

65.2 Which is the model primarily chosen for conducting structuring IT projects in courts and the later management of applications created (maintenance, evolution)?

 Management mainly provided by an IT department with the help of professionals in the field (judges, prosecutors, court clerks, etc.)

 Management mainly provided by professionals in the field (judges, prosecutors, court clerks, etc.) with the help of an internal IT department or a service provider

Other alternatives (service provider only – specify in comment)

NA

Comments (including other alternatives)

65.3 Is there a device of detection and promotions for innovations regarding IT coming from personal and/or local initiatives?

Yes

No

Comments (please, specify projects that have experienced national developments)

65.4 Have you measured or have made measured actual benefits resulting from one or several components of your information system?

Yes

No

Comments (please, specify for example if stock decreases, timeframe reductions, etc. have been observed directly linked with one of the components of the information system)

Security of courts information system

65.5 Is there a global security policy regarding the information system of the judicial system based on independent audits or other?

Yes

No

Comments (please specify in particular if national frameworks of information security exist)

Protection of personal data

65.6 Does a law guarantee the protection of personal data managed by courts?

Yes

No

If yes, please specify among others:

- if there are authorities specifically responsible for protection of personal data

- the extent of rights granted to citizens in the specific framework of software used by courts

- if there are controls or limitations by law regarding the sharing of databases managed by courts with other administrations (police, etc.)

Comments - questions 65.1 to 65.6