Strengthening the Efficiency and Quality of Justicein Kosovo* (KoSEJ Action)
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Conducting Satisfaction Surveys Aimed at Court Users in Kosovo Courts 12-13 September 2017 AGENDA |
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CEPEJ expert: Mr Marko Aavik (Tallinn, Estonia) |
KoSEJ Action: Ms Stephanie Lefeuvre, Programme Manager (Pristina) Ms Njomza Carkaxhiu, Project Assistant (Pristina) KoSEJ local consultants: Ms Fjorda Vllasolli Ms Lumnije Shkodra |
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Tuesday 12 September 2017 |
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08:30 – 09:00 |
Transport from city center to Hotel Emerald Transport: Taxi Dallas with KoSEJ Team |
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09:00 – 12:00 |
Seminar for beneficiaries to promote and explain the use and implementation of satisfaction surveys according to the updated CEPEJ Handbook for conducting satisfaction surveys for courts users (with the support of the KoSEJ local consultants) - Presentation of the CEPEJ Handbook for Conducting Satisfaction Surveys Aimed at Court Users by Mr Marko Aavik, CEPEJ expert Venue: Hotel Emerald, Pristina |
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12:00 – 13:00 |
Working lunch with the participants of the roundtable Venue: Hotel Emerald, Pristina |
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13:30 – 16:00 |
Internal meeting: preparation of the activity the next day Venue: Office of the Council of Europe in Pristina |
Strengthening the Efficiency and Quality of Justice in Kosovo* (KoSEJ Action)
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Wednesday 13 September 2017 |
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09:00 – 10:00 |
Transport from Pristina to Prizren Transport: Taxi Dallas with KoSEJ Team |
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10:00 – 12:00 |
Meeting with the Court Presidents of two pilot courts (with the support of the KoSEJ local consultant Lumnije Shkodra) Basic Court of Prizren: Mr Ymer Hoxha Basic Court of Gjakova: Mr Vaton Durguti - Developing satisfaction surveys for the Courts of Prizren and Gjakova Moderator: Mr Marko Aavik, CEPEJ expert Venue: Basic Court of Prizren |
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12:00 – 13:00 |
Lunch Venue: [TBD] in Prizren |
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13:00 – 14:00 |
Transport from Prizren to Pristina Transport: Taxi Dallas with KoSEJ Team |
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14:00 – 16:00 |
Internal meeting: discussing results of the activity and future actions to be undertaken Venue: Office of the Council of Europe in Pristina |
* This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo Declaration of Independence.